Category: Company News


Discover our New Dashboard

May 26, 2021

We are uplifting our Dashboard’s look and feel to provide you with a smoother and easier way to manage your inventory across all devices. From 15 June 2021, you will have access to the following changes and much more on our new and refreshed dashboard!     A new thumbnail of each vehicle Menus are streamlined, and the drop-down list shows a quick view of inventory counts based on each predefined filter. New column customisation...

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Five tips from a professional photographer to take great car photos in 2021

January 7, 2021

One of the areas that you can start focusing on to demonstrate immediate change and that can make a big difference in your enquiry rate in 2021 is via your car photography and how it is displayed across your website. If you are willing to take your vehicle photography by your own hands this year, follow these five tips and learn how to make the car the star and keep customers engaged at the vehicle...

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Three principles to end the year strong at your used car dealership

November 30, 2020

As we start to move out of lockdown, borders are opening, restrictions are eased and we head toward ‘Covid Normal’, it is important to have a clear plan and focus on how we intend to drive success in our used car departments. While it may seem overwhelming at times, by following a few basic principles that you monitor and report on, you will see positive improvements faster. Based on Dale Pollak’s session at AADA and...

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Merry Christmas and a Happy New Year!

November 27, 2020

  Customer Experience Team   Please note that Dealer Solutions will be closed from Thursday, 24 December 2020 and will reopen on Monday, 4 January 2021. During this time, we will only have a small amount of skeleton customer service staff available during office hours from 9 am and 5 pm (Brisbane time). We can still be contacted on 1300 66 11 33 or via our Customer Service Portal.   Photography Team   Our Photography...

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The Impact of new car sales on the used car market during COVID-19

October 8, 2020

  It comes as no surprise to any of us in the industry that analysts are predicting one of the weakest years in new car sales in the last 15 years. This is a global problem brought on by Covid-19 lockdowns that impacted the supply and demand of stock like we have never seen in our lifetimes. The downturn is also going to affect used car businesses across the country in terms of pricing, availability,...

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How do you find the perfect balance between your Retail and Digital offering?

September 21, 2020

  While we are in the midst of the most challenging time in our industry’s history, it’s easy to get caught up in the doom and gloom. But what if this is the boost that we all needed to recognise that there has never been a better time to modernise our businesses and reflect on what our customers want when it comes to customer service and a more effortless buying experience online?   Many dealerships...

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Market Insights Tools: the advantages and how to use them to optimise your used car profitability

August 27, 2020

We know that used car prices across Australia have been tracking high since April as a direct result of the challenging market conditions. While the availability of used stock has declined, we still see steady demand in a declining market. This begs the question, what is your used car strategy and are you maximising every opportunity when it comes to stocking and pricing?   In July, we saw the lowest number of active used vehicles...

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Inventory Management – April Release Notes

April 30, 2020

What’s new in Inventory Management on our Dashboard in April?   1. Make your inventory stand out with YouTube Videos Our latest Dashboard V3 release brings you the option to add YouTube videos to your inventory directly in our Dashboard! This new feature enables you to display vehicle’s videos directly on your Dealer Solutions website. Showcasing your inventory is even more critical during the social distancing restrictions, and our integrated solutions make it easy for...

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Inventory Management – March Release Notes

March 22, 2020

What’s new in Inventory Management on our new Dashboard in March? Our latest release helps you speed up your vehicle purification process by allowing you to easily apply a Guide code to your inventory to ensure that all the required information is available before advertising the vehicle online.  Another feature is the ability to support motorcycle stock types. Vehicle Purification Vehicle Purification allows you to easily apply a Guide code to your inventory to ensure that when it...

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Connect with potential buyers during the COVID-19 crisis with 5 Digital Tools.

March 18, 2020

  It’s not news that Dealership in-store visits are decreasing as a result of the Coronavirus situation. Some of our customers are already experiencing a 19% to 23% decrease in foot traffic which could get worse with isolation guidelines coming from the government and the rapidly evolving situation. As many companies roll out their work-remote plans, we are seeing an increase in engagement across all our websites and digital advertising campaigns as people are ‘stuck’...

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